Who we are / How we work

How we work

A finishes trade is a sequence. We keep that sequence visible so that architects, procurement officers and site teams can see where their package sits.

01BriefWe take the specification, drawings or competitor sample and translate it into mill language: size, finish, shade range, accessories and quantity bands.

02Source & sampleShortlisted origins produce samples or cutting boards. Commercial terms and production calendars are tested before anyone commits volume.

03Produce & inspectDuring production we arrange inspection against the agreed standard — visual, dimensional and packing — with photo records issued to the buyer.

04Ship & supportCargo is consolidated, documented and handed to the carrier. We remain the contact through arrival and any residual claims discussion.

Sampling is a contract in miniature

For porcelain, stone and coatings, the sample is the reference. We retain a counterpart sample in Hong Kong or at origin so that production can be compared, not remembered. Where a project requires control joints, mosaics, or mixed calibres, the sample set includes those pieces — not only the hero tile.

For sanitary ware and hardware, finish chips, mounting sets and spare parts lists travel with the first order so that after-sales is not an improvisation.

Quality and inspection →

Stone and bathroom finishes — Reference pieces stay with the file until the last container is accepted.

Discuss a specification or shipment

Whether you are sourcing finishes for a single project or building a recurring supply programme, our Hong Kong team can help you define scope, samples and delivery.

Contact Poligono